Note
This page provides some insight into where you can find various information about your bill. Click on a bullet below to get help on various parts of your bill. Should you need additional assistance, please call (972) 780-5010, Option 7.
Account Numbers are located in the "Account Information" area (Section 7 below)
|
1
|
Bill Payer Name and Address:
Shows the name and address of the person responsible for bill payment.
go back
|
|
2
|
Meter Activity:
Specifies current meter usage (consumption).
go back
|
|
3
|
13 Month Usage Graph:
See your usage throughout the year!
go back
|
|
4
|
Payment Coupon:
Please tear off and remit this coupon with your payment in the envelope provided if mailing payment via USPS.
go back
|
|
5
|
Account Number:
Your City of Duncanville account number. You will need your account number from your billing statement to signup for Online Billing.
go back
|
|
6
|
Penalty Applied After Date:
The date the bill is due to avoid penalty.
go back
|
|
7
|
Account Information:
Including account name, service address, invoice date and cycle.
go back
|
|
8
|
Questions About Your Bill:
Important information including, office phone number, after-hour emergency services and hours of operation.
go back
|
|
9
|
New Charges:
Shows charges for services and other current billing cycle charges.
go back
|
|
10
|
Amount Due:
Shows the current amount due after deducting any payments and credits entered during the billing cycle.
go back
|
|
|
Top
|
|