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Customer Care

Customer Care

Office Hours:

Monday thru Friday 8:00 am to 5:00 pm

E-mail Us

Submit your question via our e-mail and a Customer Service representative will respond in a timely manner.

Send us an email at: utilitybilling@duncanville.com

Write our Customer Service Department:

City of Duncanville
PO BOX 205719
Dallas, TX   75320-5719

To reach us by Telephone:

(972) 780-5010 Option 7